Refund Policy for LinkJuice.ai Services
Effective Date: January 1st, 2024
At LinkJuice.ai, we are committed to providing top-notch services to help your startup gain visibility, attract early adopters, and boost growth. We take pride in our manual submission process to over 150+ top-tier startup directories and the high-quality backlinks we build for your SEO success. This Refund Policy outlines the circumstances under which refunds or credits may be issued.
1. No Refunds on Completed Campaigns
Once a campaign has been completed, all sales are considered final. Due to the nature of our services—which involve extensive manual work, time, and resources—we cannot offer refunds on completed campaigns. By purchasing our services, you acknowledge and agree to this no-refund policy.
2. Exception: Credit for Unapproved Directory Submissions
While we strive for a 100% approval rate across all directories, we acknowledge that some submissions may not get approved due to factors beyond our control. In such cases, we offer the following:
- Credit Eligibility: You are eligible to receive a credit of $1 USD per directory that was submitted but did not get approved after 30 days of completing your campaign.
- Conditions:
- The 30-day period begins from the date we deliver the completion report of your campaign.
- Credits are only applicable for directories that have not approved your listing after the 30-day window.
3. How to Claim Your Credit
To claim your credit for unapproved directory submissions:
- Wait for the 30-Day Period: Allow 30 days from the date of your campaign completion for directories to process and approve submissions.
- Submit a Claim:
- Timeframe: Claims must be submitted within 15 days after the 30-day approval period (i.e., within 45 days from campaign completion).
- Method: Send an email to our support team at [email protected] with the subject line “Credit Claim for Unapproved Directories”.
- Details to Include:
- Your full name and contact information.
- Order number and date of campaign completion.
- List of directories that did not approve your submission.
- Verification Process:
- Our team will verify the status of each directory submission listed in your claim.
- Verification may take up to 10 business days.
- Issuance of Credit:
- Upon successful verification, we will calculate the total credit amount ($1 per unapproved directory).
- The credit will be applied to your account and can be used towards future purchases of our services.
- You will receive an email confirmation detailing the credit applied to your account.
4. Limitations and Exclusions
- Non-Transferable: Credits are non-transferable and can only be used by the original purchaser.
- Directory Approval Criteria: We are not responsible for the approval criteria or processes of third-party directories. Approval is subject to each directory’s policies and guidelines.
- Changes in Directory Status: If a directory changes its status, guidelines, or ceases operation after submission, we are not liable for such changes.
- Incomplete or Incorrect Information: If the information provided by you is incomplete or incorrect, resulting in non-approval, the credit policy does not apply.
5. General Terms
- Service Acknowledgement: By using our services, you acknowledge that you have read and agree to this Refund Policy.
- Policy Amendments: LinkJuice.ai reserves the right to modify or amend this Refund Policy at any time. Any changes will be posted on our website with an updated effective date.
- Dispute Resolution: Any disputes arising from this Refund Policy or our services shall be governed by the laws of [Applicable Jurisdiction], and resolved through binding arbitration or small claims court.
6. Contact Us
If you have any questions or need further clarification regarding this Refund Policy, please do not hesitate to contact us:
- Email: [email protected]
Thank you for choosing LinkJuice.ai. We value your business and look forward to helping your startup succeed.